Shipping policy

Returns & Exchanges

Our return policy applies to eligible products purchased through the Website.

If you are not satisfied with an eligible non-personalized product, please contact Customer Service within the applicable return period stated on our Website.

Unless otherwise stated, customers are responsible for return shipping costs for returns that are not the result of a defect, damage, incorrect item, or error on our part.

Returned products must be in appropriate condition and, where applicable, with their original packaging and accessories.

We reserve the right to refuse a return or reduce a refund where permitted by applicable law if a product has been materially used, damaged, altered, or otherwise not returned in an appropriate condition.