Privacy Policy

    This privacy policy sets out how we, My 1st Years collect, use and protect any information that you provide when using this website.

    My 1st Years is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.


    My 1st Years may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September 2010 and shall be interpreted in all respects in accordance with the laws of England and Wales.


    DATA COLLECTION AND STORAGE


    My 1st Years may collect personal and non-personally identifiable information about you when you register with My 1st Years or place an order for My 1st Years products.


    Any personal information collected by My 1st Years may be stored and processed in the UK, US or any other country in which My 1st Years or its service providers maintain facilities.


    DATA USAGE AND ACCURACY


    Any personal and non-personally identifiable information which you provide through this website or which My 1st Years collect shall be used for statistical and marketing purposes, processing your order, managing your account, responding to any comments or questions you may have and, if you agree My 1st Years may occasionally contact you by email you about forthcoming events, products and promotions.


    My 1st Years will endeavour to ensure that reasonable steps are taken to create accurate records of any personal information you provide through this website. However, we do not assume responsibility for confirming ongoing accuracy of your personal information.


    Should any of your personal details change, or should you no longer wish to receive communications from us, you may update your details or choose to opt-out at any time by visiting "Log In" page.


    Alternatively, please contact our customer services team on 08452267676 and for customers outside the UK please call +44(0)330 022 1800 (our lines are open from 9am to 5pm Monday to Friday (GMT)) or email us at info@my1styears.com


    If you advise us that your personal information is no longer accurate we will make corrections so far as is practicable. Please update your records if any of the information you submitted during registration changes.


    SUBJECT ACCESS REQUESTS


    You have a right to request a copy of the personal information My 1st Years holds on you. If you would like a copy of this information please write to address set out below. My 1st Years will charge a small fee for this service.


    My 1st Years           
    19 Jesmond Way
    Stanmore
    London           
    Middx
    HA7 4QR
    United Kingdom


    DISCLOSING INFORMATION TO THIRD PARTIES


    My 1st Years uses other companies to perform functions on their behalf in relation to the purposes included within this policy. Such functions include credit/debit card validation and authorisation, webhosting, data analysis, order fulfilment and mailings.
    Any third party used by My 1st Years may be provided with access to your personal information, but only where this information is relevant for them to perform their functions. Your information shall not be used for any other purpose.

    Please note that we have the ability to retain any data that you provide on this website using VeCapture by Ve Interactive, even if you do not complete your registration/transaction by clicking submit/next. Such contact details and data may be used to contact you to enquire why you did not complete your registration/transaction and improve our online operations.

    COOKIES


    Cookies are small pieces of information that are stored by your internet browser on your computer's hard drive. My 1st Years uses cookies to;

    • Place items in your shopping basket;
    • Keep track of your current order; should you wish to complete your order at another time;
    • Help identify you as you move around My 1st Years's website;
    • Provide site usage; information which together with purchasing information will help us improve and develop products and services we offer.


    These cookies do not store any personal information. You will need to enable cookies in order to use or website; this will allow you to register your details and to make purchases.


    OTHER WEBSITES


    My 1st Years's website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their privacy policy.


    SECURITY


    My 1st Years takes the privacy of our customers very seriously and we are committed to protecting the security of your data, both on and off line.
    For security reasons My 1st Years strongly recommend that you do not send credit card numbers by standard email and only use the secure facility provided on our website.


    CONSENT


    When you shop on My 1st Years's website, we ask you to input personal information such as your name, e-mail address, billing address, delivery address, telephone number, product selections and credit/debit card information.
    When you submit your personal information on this website you will be asked to consent to the processing and transfer of your personal information at the checkout stage, as set forth in this policy.


    CONTACT


    Should you have any questions or concerns regarding our website or privacy policy, please email My 1st Years at info@my1styears.com. Alternatively we can be contacted by telephone on 08452267676 and customers outside the UK on +44(0)330 022 1800 (our lines are open from 9am to 5pm Monday to Friday (GMT).


    The postal address for My 1st Years is:


    My 1st Years           
    19 Jesmond Way
    Stanmore
    London           
    Middx
    HA7 4QR
    United Kingdom

      Loading...